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Workshop Cancellation Policy


Welcome to Create/Captivate Digital Marketing’s Workshop and E-Course Cancellation Policy page. Here, we outline the terms and conditions associated with purchasing tickets to our live workshops and enrolling in our online e-courses. It is important to us that our policies are clear and transparent, ensuring that you have all the necessary information to make informed decisions. Please review this policy carefully before making your purchase.

By checking the box at the time of your purchase, you acknowledge that you have read, understood, and agreed to the terms laid out in this cancellation policy. Your satisfaction and understanding of these terms are paramount, and we are here to help should you have any questions or need further clarification.

We look forward to providing a valuable and enriching experience through our workshops. If you have any questions or need further information regarding our cancellation policy, please do not hesitate to reach out.


All tickets purchased for Create/Captivate Digital Marketing workshops are nonrefundable. This policy helps us manage our resources and planning more effectively to provide the best possible experience for all attendees.

If you cannot attend the workshop for any reason, we encourage you to transfer your ticket to another individual. Ticket transfers may be done up to 7 days before the workshop date at no additional cost. Please contact us at success@createcaptivate.com with the name and contact details of the original and new ticket holders.

No cancellations or changes are allowed within 2 business days of the workshop. We appreciate your understanding as we finalize preparations and commitments based on the number of registered participants.

In the unlikely event that a workshop is canceled by Create/Captivate Digital Marketing, registrants will receive a full refund within 7-10 business days of the cancellation announcement.

If you are unable to attend due to extraordinary circumstances, such as severe illness or a family emergency, please contact us at success@createcaptivate.com. These situations will be handled on a case-by-case basis.